As more banks confirm removal of safekeeping services, where does this leave their current deposit box customers?

With more high street banks confirming the withdrawal of secure lock up facilities, many customers have been left in the dark about alternative options to store their valuables. While there has been an increasing number of independent safe deposit facilities opening up across the UK, it’s a worrying time for customers who have been left with limited time to find trusted independent and secure facilities within their local area.


At Cardiff Safe Deposit (CSD) alone we have seen a huge increase in the number of people enquiring about our services who used to rely on the high street banks. Some have had a box in the bank for 20 years and now suddenly they have to make alternative arrangements, causing a panic and no alternative or advice about where to go and what to do.


The reason for the withdrawal of the service at banks across the country is largely down to the fact that the service has become expensive to operate. The rise of internet banking and self-service bank facilities has meant that the cost implications of running secure storage facilities can no longer be justified.


Using an independent vault, such as CSD, can be a really affordable and highly secure way of keeping valuables protected, while benefitting from added services that banks simply cannot provide.  


At CSD, for example, a box can cost less than £2 a week to keep items secure. This far outweighs the risk factor and worry of keeping your valuables within your own homes. We also offer our customers long opening hours, 7 days a week. We are a respected company within the local community and known for our high-quality and professional customer service which we take very seriously. Security of course is paramount, our vaults feature state-of-the-art surveillance technology, including seismic shock sensors, to keep valuables safe. Monitored 24/7, the vault is also protected by biometric identification technology.


Customers that are transferring their valuables from a bank to an independent vault should do their research to reassure themselves that they are placing their possessions in a trusted and professional facility.  You can do this by making some enquiries until you are satisfied that the business is trusted within the local area and complies with industry regulations.


At CSD Cardiff Safe Deposit we are fully committed to ensuring the highest standards of security and customer service and we are the only privately-owned safe deposit facility in the country to be accredited with the 'Secured By Design' certification.  This status is something we are particularly proud of and is only awarded to companies that pass standards and tests nominated by the police service. The standards and related tests demonstrate the product effectiveness in preventing or reducing crime.